8.5 Quality
Explanation
Discuss the requirements for quality control of the production or service delivery processes. This ranges from incoming materials inspection to sub-contractor reviews, to sub-assembly and final assembly checks, to testing of the finished offering. Consider personnel, equipment, space, travel or any other pertinent factors involved in the quality control process.
Factors to consider:
Definition of "quality"
Tolerance specifications for materials / components / offering
Materials/components critical to offering quality
Personnel qualifications
Special measurement tools
Quality check points:
Material/component source,
Receiving dock,
Storage facilities,
In-production points,
Finished product
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